Sundone Boutvyseth

4470 Sussex Place West Valley, UT 84119 (801) 915-2443

Objective _________________________________________________________________________

     To be employed at a company where I can utilize my overall skills to contribute to the continued success of the company while being able to meet my own personal goals and objectives.

Profile _________________________________________________________________________

A responsible, motivated, personable and outgoing individual that is excited to get the job done. Quick learner with a positive and driven attitude. Able to multitask and be self driven. Works well under pressure and strives to exceed goals professionally and personally.

Education _________________________________________________________________________

Salt Lake Community College                    Associates Degree- Complete May 2011            

  • Currently a Communications major at the University of Utah.

Skills Summary _________________________________________________________________________

  • Effective time management
  • Customer Service
  • Relationship-building
  • Marketing & Sales
  • Organized
  • Self motivated


Professional Experience __________________________________________________________________

Delta Airlines                                                              Baggage Claim– Oct 2010- Present

  • Responsible for loading, unloading and sorting freight and baggage with safety, care and organization.

Educators Mutual Insurance                            Claims Processor– Feb 2009-May 2010

  • Process claims in an accurate and time efficient manner.
  • Read, identify and understand complex documents.
  • Sort, file, and retrieve information /documents pertaining to claims.
  • Effectively communicate with agencies, clients, and internal customers.

Wal-Mart                                       Support/Department Manager– Jan 2008- Jan 2009

  • Oversaw a department of 10 employees.
  • Managed store processes to company standards including freight processing, merchandise presentation.
  • Develop merchandising techniques and appropriate employee training to increase sales and develop more efficient store operations in order to meet changing customer requirements and the Company’s business plans.

American Family Insurance                            Sales/Marketing– March 2007-Jan 2008

  • Made outbound calls to local business’ and residents to quote insurance rates and up-sell.
  • Maintained firm attendance standards and met daily, weekly, and monthly sales goals.
  • Verify existing life/auto/business insurance policies and update policy holder information.

Merit Medical                                               Quality Assurance– June 2005-March 2007

  • Inspected incoming medical products in a timely and accurate manner.
  • Accepted and rejected product according to the company procedure.
  • Met department goals monthly in the following areas: hold time, talk time, time available, and quality assurance, while maintaining excellent customer satisfaction.

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